Login Exness Sri Lanka

Creating Your Exness Personal Area in Sri Lanka

Our company offers Sri Lankan traders a streamlined registration process to access our global trading platform. Start by visiting the official Exness website and clicking the “Register” button on the homepage. Selecting Sri Lanka as your country during registration is essential, as it determines your local payment options and regulatory compliance. Complete the form by providing a valid email address and crafting a secure password with 8-15 characters including uppercase, lowercase, digits, and special symbols. After submission, verify your email by clicking the confirmation link sent to your inbox to activate your Personal Area.

Login requirements for Sri Lankan traders include a valid email, a strong password, verified phone number with the Sri Lankan country code, identity verification documents, and an active internet connection. These ensure secure and uninterrupted platform access.

Document Verification Process for Sri Lankan Residents

Verification is mandatory to unlock full account features and comply with financial regulations. We require proof of identity and residence from Sri Lankan clients. Identity verification accepts driving licenses, passports, and National Identity Cards, preferably machine-readable and in English. Older handwritten NICs in Sinhala or Tamil are not favored by our automated system and may cause delays.

Accepted Identity Documents

The Sri Lankan driving license provides the fastest verification due to its English text and machine-readable format, usually approved within 24 hours. Passports are also accepted, provided the scanned images are clear and legible. National Identity Cards are allowed but may need manual review if the text is not in English.

Proof of Residence Requirements

Proof of residence must be recent and display your full registered name and current Sri Lankan address. Accepted documents include recent utility bills from Ceylon Electricity Board, National Water Supply Board, or telecom providers. Bank statements from local banks dated within the last three months are also valid.

Multiple Login Methods Available

We provide various login options tailored for Sri Lankan traders. Access our web-based platform instantly through any modern browser without installations. Our mobile application supports both Android and iOS, enabling account management and trading on the go.

MetaTrader 4 and MetaTrader 5 platforms connect directly to your Exness account, offering advanced charting and automated trading. Each trading account has its own login credentials for MT4/MT5 authentication.

• Web trading platform via Chrome, Firefox, Safari, Edge
• Mobile apps for Android and iOS devices
• MetaTrader 4 desktop and mobile
• MetaTrader 5 desktop and mobile
• Exness proprietary trading apps

Web Platform Access

To access the web platform, open your browser and go to the official website. Click “Login” and enter your registered email and password. Enable two-factor authentication for enhanced security, which sends a code via SMS to your Sri Lankan number.

Trading Account Login Credentials

Each trading account under your Personal Area has unique login details distinct from your Personal Area credentials. When creating a trading account, set a trading password and note the assigned account number along with the server address for MT4/MT5 connection.

Managing Multiple Trading Accounts

Operate multiple accounts within one Personal Area for different strategies or purposes. Switch instantly between accounts using your dashboard. MT4/MT5 platforms support adding multiple accounts, remembering credentials for easy toggling.

Security Features and Login Protection

Exness employs layered security measures to safeguard your login and trading activities. Our system monitors login attempts and flags suspicious behavior for additional checks. Two-factor authentication via SMS adds a vital security step for Sri Lankan users.

Session management logs users out after inactivity, protecting accounts from unauthorized use. IP tracking and login alerts further reinforce protection.

• SSL encryption for secure data transfer
• Two-factor authentication by SMS
• Login attempt monitoring with alerts
• Automatic session timeout
• IP address verification

Password Security Requirements

Passwords must include uppercase, lowercase, digits, and special characters, ranging from 8 to 15 characters. Avoid common words. Regular password updates are recommended. Password reset requires email verification and may involve additional checks.

Suspicious Activity Monitoring

Unusual login patterns trigger security protocols, including temporary account restrictions and identity confirmation. Multiple failed attempts cause temporary lockout to prevent brute force attacks. Contact support if genuine access is blocked.

Mobile Application Login Process

Our mobile apps for Android and iOS offer comprehensive account management and trading functionality. Download the official Exness app from Google Play or Apple App Store. Use your registered email and Personal Area password to login. Credentials are securely stored for ease of access.

Biometric Authentication Setup

Enable fingerprint or facial recognition in app settings for quick and secure login. Your device must support biometric technology. Biometrics are stored locally and never transmitted, ensuring privacy while improving convenience.

Mobile App Security Features

The app locks automatically after inactivity, requiring authentication to resume. Customize timeout durations as needed. Remote logout is available from the Personal Area to protect accounts if devices are lost or stolen.

Troubleshooting Common Login Issues

Most login problems involve incorrect credentials, network issues, or security restrictions. Forgotten passwords can be reset via email. Network problems may require switching connections or devices. Clearing browser cache and cookies often resolves web login errors.

We provide extensive support to resolve login problems efficiently.

• Forgotten password: use email reset
• Account locked: contact support
• Network errors: verify internet connection
• Browser issues: clear cache and disable extensions
• Mobile app problems: update to latest version

Browser-Related Login Issues

Clear cache and cookies regularly to prevent conflicts. Disable extensions temporarily during login attempts. Update browsers to latest versions for compatibility with platform security.

Account Recovery Procedures

If password reset fails, contact support with registered email, phone, and verification documents. Recovery usually completes within 24 hours, depending on verification complexity.

Customer Support and Login Assistance

Our support team is available 24/7 for Sri Lankan traders. English-speaking agents familiar with local banking assist promptly. Access live chat on website or app for urgent login issues. Email support handles detailed inquiries requiring documentation. Our Help Center offers searchable articles and video tutorials for common login scenarios.

Never share login credentials via email, phone, or social media. Always access your account through official Exness channels to maintain security.